CURRENT SPECIALS

In these terms and conditions, "we" mean's Middlemass Group Pty Ltd (ABN 98 101 356 272) Factory 5, 12 Shearwater Drive "Shearwater Business Park", TAYLORS BEACH, NSW, 2316. Please read the terms and conditions carefully as they apply to the use of this internet site. By using this site you agree to be bound by these terms and conditions. We may revise these terms and conditions without notice or obligation by updating this posting.

Definitions
The term "purchaser" refers to the purchaser of goods and services from Middlemass Group Pty Ltd.

General
These Terms constitute an offer by Seller to sell goods to Buyer and shall supersede any terms or conditions contained in Buyer ’s purchase order. Acceptance by Seller of any order is limited to these Terms; and Seller objects to any additional or different terms which may be contained in any of Buyers purchase order, acknowledgment or other forms or correspondence. Except as otherwise expressly agreed to by Seller in writing, these Terms, when accepted by Buyer explicitly, by acceptance of goods or services or otherwise, shall constitute the entire agreement between Seller and Buyer on the subject hereof, superseding all prior oral or written communications and negotiations.

Governing Law
These terms & conditions shall be construed in accordance with the laws of the state of New South Wales and all parties shall submit to the courts of that jurisdiction.

Orders
This site caters for consumers within Australia only. Middlemass Group Pty Ltd may at its own discretion refuse a sale. Both Delivery addresses and Billing addresses must be within Australia and its territories.

Damage or Missing Claims
Should you find that the products have been damaged in any way or your order is not correct, you must notify us immediately. Claims will not be recognized after 7 days.

Prices
Prices are as quoted on the website at the time you place your order. Future specials or promotions do not entitle prior orders to account credits. All prices shown include GST.

Returns & Exchanges
You should refer to our Returns & Exchanges Policy.

Delivery
Delivery dates and times are quoted in good faith, but are not guaranteed. Seller cannot assume any risk or liability for delay or nonfulfillment of shipments due to acts of God, war, strikes, breakdown, fires, government orders, or other causes beyond Seller ’s control. It is up to the purchaser to ensure the delivery address given is accurate.

Complaints
As a consumer you should be aware that you have a right to complain about products or services, should they fall outside your expectations. You should lodge a dispute by logging in through our web site to the (Resolution Centre) or write to us, so we can action your complaint. Any complaint will be handled in the shortest time possible in order to come to an acceptable resolution.

Title Retention
Middlemass Group Pty Ltd holds title on all goods until paid for in full. When the goods are fully paid for, only then will the title of goods be transferred to the purchaser.

Data protection
We will only use the information that we collect about you lawfully (in accordance with the Privacy Act 1998) and according to consumer protection guidelines for electronic commerce.  The personal information which we hold will be held securely in accordance with our internal security policy and the law.

Product descriptions
Due to the limitations of photography and broadcasting, colours of goods you receive may differ slightly to those displayed on your monitor. Middlemass Group Pty Ltd cannot be held responsible for any variations in product specifications enforced without notice by our suppliers. Middlemass Group Pty Ltd also reserve the right to alter specifications without notice or obligation to the purchaser.

Copyright
This site is © 2016, Middlemass Group Pty Ltd, A.C.N. 101 356 272. All Rights Reserved. All brand names, product names and titles used in this site are registered trademarks shown by ® or trade names shown by ™ of their respective holders. No permission is given in respect of use of any of the above and such use may constitute an infringement of the holders' rights. All intellectual property rights are preserved by Middlemass Group Pty Ltd.

Intellectual Property Rights
You acknowledge that the content of the site is subject to copyright and other intellectual property rights. Unless you are expressly authorised by law you must not yourself, or participate in or permit any other person, to sell, reproduce, distribute, modify, display, prepare derivative works based on, repost or otherwise use any of the content in any way for any public or commercial purpose without our written consent: or otherwise infringe the intellectual property rights of any person in using the site or any content. Nothing you do on or in relation to the site will transfer any intellectual property rights to you or license you to exercise any intellectual property rights unless this is expressly written and agreed to by Middlemass Group Pty Ltd.

Limitation Of Liability
In no event shall Middlemass Group Pty Ltd be liable for any indirect, special, incidental or consequential damages or loss including but not limited to loss of income, loss of use, loss of data, loss of business or profits howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise. To the extent permitted by law, Middlemass Group Pty Ltd does not accept any liability for any damage or injury caused by the use or misuse of products purchased from Middlemass Group Pty Ltd. To the extent that Middlemass Group Pty Ltd may be liable for a breach of a condition of The Trade Practices Act 1974 (other than a condition or warranty implied by section 69 of the Act), the maximum aggregate liability for any product supplied to you whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the product(s) in question.

30 DAY SATISFACTION GUARANTEE

Within 30 days of delivery of your goods, you may return items (excludes Batteries, Lamps & O-Rings, Made-To-Order cases and Special Orders) you purchased from Carry It Cases, for an exchange or a refund of the product price, excluding shipping costs.

You must call or email us to obtain a Returns Material Authorization (RMA) number before returning goods.

All return freight costs are at the customer’s expense. Goods will not be accepted by Carry It Cases unless they are in the same condition as when they were received un-used, unaltered and in its original packaging with swing tags attached (if any). It is recommended that goods be returned by a secure method of post, we recommend registered post or some form of tracking delivery. Goods are not considered received until they are in the hands of Carry It Cases.

Additional Information about the refund process.
Refunds will be credited against the Credit Card or PayPal account that was nominated at the time the order was placed.
Credits are not transferable to other Credit Cards or PayPal accounts

If you have changed or cancelled your credit card details since the debit took place we can then only provide you with store credit in the first instance.

If you have paid via BPAY or EFT, we will offer a store credit and the option to have the funds refunded to a nominated bank account. In this instance you will be required to complete a form for the refund to take place.

This 30-DAY SATISFACTION GUARANTEE is offered to the original purchaser only as shown on the Tax Invoice.

We are very generous with our 30-Day policy, most other stores offer 7 or 14 days, so we are not able to extend this policy past the 30 days offered. Goods returned without an RMA and outside 30 days will be held for collection by you.

How to return goods under this 30-Day Satisfaction Guarantee

1. Contact Carry It Cases for a Returns Material Number (RMA)

2. Carefully re-package the return in its original box and send it via a secure method of transport to:

Carry It Cases,
Factory 5,
12 Shearwater Drive
Taylors Beach, NSW, 2316.

3. Include a note showing the RMA and a copy of your Tax Invoice.

4. We will provide you with a link on the RMA to book a courier for transit to us.