Policy Purpose
This policy provides information to our customers on our standards and business practices. The policy statement concerns customer relationships where the customer is or may be unhappy with a product or service provided by Carry It Cases.

It is our policy to follow each standard as it is stated within the structured time period, however Carry It Cases reserves the right to alter any or all of its procedures from time to time as deemed necessary to help improve customer relations.

Policy Standards
As a consumer you should be aware that you have a right to complain about products or services, should they fall outside your expected expectations. Carry It Cases welcomes consumer complaints to help improve its range of products and services, after all it's all part of learning and knowing that we can do better for consumers. That is why we welcome your complaint.

IMPORTANT NOTE: Your details are still considered private and protected under our privacy statement. Should the manufacturer wish to call you, we will seek your permission to release your details prior to doing so. It is your information and we will not give this to anyone unless you authorise.