Terms & Conditions

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CUSTOMER CARE

CUSTOMER CARE > Terms & Conditions

Terms & Conditions

In these terms and conditions, "we" mean's Middlemass Group Pty Ltd (ABN 98 101 356 272) trading as "Carry It Cases" Factory 5, 12 Shearwater Drive "Shearwater Business Park", TAYLORS BEACH, NSW, 2316. Please read the terms and conditions carefully as they apply to the use of this internet site. By using this site you agree to be bound by these terms and conditions. We may revise these terms and conditions without notice or obligation by updating this posting.

Definitions
In these terms & conditions "Carry It Cases" mean's Middlemass Group Pty Ltd (ABN 98 101 356 272) trading as "Carry It Cases" . The term "purchaser" refers to the purchaser of goods and services from Carry It Cases.

General
Unless otherwise specifically agreed in writing by Carry It Cases to the purchaser, these terms & conditions governing the supply of goods, shall be the only terms & conditions of this sale.

Governing Law
These terms & conditions shall be construed in accordance with the laws of the state of New South Wales and all parties shall submit to the courts of that jurisdiction.

Courier Delivery Charges
Any postage or courier fees (where applicable) are added when we process your order. Freight costs are shown by clicking on the freight cost button under the product you are ordering. Your order confirmation will not show this amount as we add it when we process the payment.

Split Orders
Sometimes not all items will be in stock. If this is the case we will notify you and your order will be placed on backorder so that the complete order can be shipped when in stock. You may wish to split your order however freight cost will be added to the second shipment. Order will only be split if you request it and are aware of the second shipping charge.

Cancellation of Orders
You have to right to cancel your order or even return the goods if you are unhappy, however all freight costs and or installations costs can not be refunded once the goods have left the warehouse.

Account Customers
Carry It Cases is not obligated nor is it standard policy to supply credit terms to any customer, therefore all sales shall be in Australian Dollars (AUD$) and paid for by credit card, cheque unless a relationship has been established with us over a period of time. Carry It Cases reserves the right to provide the customer with an appropriate credit limit based on it’s review.

Government Orders
An account will be established Upon receipt of an official government order however Carry It Cases is not obligated nor is it standard policy to supply credit terms to any customer. We may refuse to offer credit terms at will.

Orders
This site caters for consumers within Australia only. Carry It Cases may at its own discretion refuse a sale.
All our orders are subject to security screening that verifies data from where the order originated as well as other security information. Orders that are placed from international IP addresses are not excepted for credit card payments. Both Delivery addresses and Billing addresses must be within Australia and its territories.

Government Orders / Bulk Orders
Government orders attract a 5% discount on orders of 3+ units and only applies to faxed government official orders.
End User Bulk Orders of 3+ also attract a 5% discount.

Delivery
The time-of-day for deliveries cannot be guaranteed. We are unable to control any delays in delivery as a result of the carriers. Goods are despatched via Toll Ipec. Please be aware that you will be required to sign for the goods when delivered.

Warranties
All goods purchased carry a manufacturers warranty (excluding freight and travelling). Also see Returns Policy.
Pelican Hard Cases: Unconditional Lifetime Guarantee
Pelican Soft Bags: 12 Month Warranty

Damage or Missing Claims
Should you find that the products have been damaged in any way or your order is not correct, you must notify us immediate. Claims will not be recognized after 7 days.

Prices
Prices are as quoted on the website at the time you place your order but do not include shipping. All prices shown do include GST.

Payment Options
We accept orders via this web site, and also by phone on 1300 780 843 (9.00am-5.00pm EST. time, Mon-Fri). We accept the following payment methods: American Express, Visa, MasterCard, Cheques & Direct Deposits. All our orders are subject to security screening that verifies data from where the order originated as well as other security information. Orders that are placed from international IP addresses are not excepted for credit card payments but may pay by Direct Deposit only. For credit card payments the card must be an Australian Issued credit card from an Australian banking institution.

Complaints
As a consumer you should be aware that you have a right to complain about products or services, should they fall outside your expected expectations. Carry It Cases, have a complaints handling policy that is followed when handling a complaint. A copy of this policy is available to you through our web site.

Title Retention
Carry It Cases holds title on all goods until paid for in full. When the goods are fully paid for, only then will the title of goods be transferred to the consumer.

Availability
All orders for products are subject to availability. Product availability is shown on the site but does not include unprocessed orders.

Data protection
We will only use the information that we collect about you lawfully (in accordance with the Privacy Act 1998) and according to consumer protection guidelines for electronic commerce. The personal information which we hold will be held securely in accordance with our internal security policy and the law.

Product descriptions
Due to the limitations of photography and broadcasting, colours of goods you receive may differ slightly to those displayed on your monitor. Carry It Cases cannot be held responsible for any variations in product specifications enforced without notice by our suppliers. Carry It Cases also reserve the right to alter specifications without notice or obligation.

Copyright
This site is © 2006, Carry It Cases, A.C.N. 101 356 272. All Rights Reserved. All brand names, product names and titles used in this site are registered trademarks shown by ® or trade names shown by ™ of their respective holders. No permission is given in respect of use of any of the above and such use may constitute an infringement of the holders' rights. All intellectual property rights are preserved by Carry It Cases.

Intellectual Property Rights
You acknowledge that the content of the site is subject to copyright and other intellectual property rights. Unless you are expressly authorised by law you must not yourself, or participate in or permit any other person, to sell, reproduce, distribute, modify, display, publicly perform, prepare derivative works based on, repost or otherwise use any of the content in any way for any public or commercial purpose without our written consent: or otherwise infringe the intellectual property rights of any person in using the site or any content. Nothing you do on or in relation to the site will transfer any intellectual property rights to you or licence you to exercise any intellectual property rights unless this is expressly written and agreed to by Carry It Cases.

Your Use of the Site, non-commercial use only
You agree that information contained on this Site is for personal use only and may not be sold or redistributed. You may download material from this Site for your personal, non-commercial use only. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way any material from this Site including code. You must not use this Site for any purpose that is unlawful or prohibited by these terms of use. You must not, disrupt or interfere with the site or servers or other software, hardware or equipment connected to or via the site; or violate any applicable law relating to your use of the site; or collect or store personal data about other users of the site.

Limitation Of Liability
To the extent permitted by New South Wales law our aggregate liability to you, whether for breach of these terms or in negligence or in any other tort or for any other common law or statutory cause of action arising in relation to these terms, the site or content is limited to AUD$100. To the extent permitted by New South Wales law we will not be liable for any direct, incidental, consequential or indirect damages, loss or corruption of data, loss of profits, goodwill, bargain or opportunity or loss of anticipated savings resulting from your access to, or use of, or inability to use the site and the content, whether based on warranty, contract, tort, negligence, or any other legal remedy, and whether or not we know of the possibility of such damage.